{"id":417,"date":"2026-04-02T10:39:58","date_gmt":"2026-04-02T02:39:58","guid":{"rendered":"https:\/\/template01.cxbweb.com\/?p=417"},"modified":"2026-11-04T15:00:27","modified_gmt":"2026-11-04T07:00:27","slug":"global-service-network-expanded","status":"publish","type":"post","link":"https:\/\/tzhengzheng.com\/de\/global-service-network-expanded\/","title":{"rendered":"Global Service Network Expanded"},"content":{"rendered":"<p>We have expanded our after-sales service network to support customers in more regions. More than 30 comprehensive sales branches across China now integrate pre-sales, in-sales and after-sales service, and international customers are supported by remote diagnosis, on-site installation and a spare parts service.<\/p>\n<h3>What the expanded service includes<\/h3>\n<ul>\n<li><strong>24\/7 online support<\/strong> for programming, alarm diagnosis and process questions<\/li>\n<li><strong>On-site installation and commissioning<\/strong> for new machines, including leveling and geometry checks<\/li>\n<li><strong>Operator training<\/strong> covering operation, programming, daily maintenance and tool setting<\/li>\n<li><strong>Spare parts<\/strong> held at regional stores and local warehouses, dispatched quickly for critical items<\/li>\n<li><strong>Regular follow-up<\/strong> visits to check machine accuracy and advise on preventive maintenance<\/li>\n<\/ul>\n<p>Warranty service applies from the date of machine acceptance. After the warranty period our engineers continue to carry out on-site quality follow-up and provide timely service, and spare parts and technical support remain available for the life of the machine.<\/p>\n<p>To request service, contact your regional sales office with the machine model, serial number and a description of the issue. Photographs or a short video of the alarm screen help our engineers identify the cause quickly.<\/p>","protected":false},"excerpt":{"rendered":"<p>Our after-sales network now covers more regions, with 24\/7 online support, on-site installation, operator training and fast spare parts delivery.<\/p>","protected":false},"author":1,"featured_media":1531,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[],"class_list":["post-417","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news"],"_links":{"self":[{"href":"https:\/\/tzhengzheng.com\/de\/wp-json\/wp\/v2\/posts\/417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tzhengzheng.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tzhengzheng.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tzhengzheng.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tzhengzheng.com\/de\/wp-json\/wp\/v2\/comments?post=417"}],"version-history":[{"count":2,"href":"https:\/\/tzhengzheng.com\/de\/wp-json\/wp\/v2\/posts\/417\/revisions"}],"predecessor-version":[{"id":1559,"href":"https:\/\/tzhengzheng.com\/de\/wp-json\/wp\/v2\/posts\/417\/revisions\/1559"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tzhengzheng.com\/de\/wp-json\/wp\/v2\/media\/1531"}],"wp:attachment":[{"href":"https:\/\/tzhengzheng.com\/de\/wp-json\/wp\/v2\/media?parent=417"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tzhengzheng.com\/de\/wp-json\/wp\/v2\/categories?post=417"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tzhengzheng.com\/de\/wp-json\/wp\/v2\/tags?post=417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}